Jacob W. Dittmer

Case Overview

Handelsbanken

User Experience Designer – Present

Digital Payment Platforms

UX Designer

iOS & Android — web collaboration

End-to-end UX design for Handelsbanken's digital payment integrations — from flow architecture and interaction design to edge case coverage and cross-platform accessibility.

  • Bankgiro SEK Batch
  • Mastercard Consumer Clarity
  • Apple Pay in-app verification
  • Mastercard Click to Pay
  • Samsung Pay

Handelsbanken Design System

UX Designer

iOS & Android

Building and maintaining the bank's internal design system — shared patterns, token structures, and reusable app templates to support consistent delivery across mobile platforms.

  • UX patterns & guidelines
  • Design tokens
  • App templates
  • Component documentation

Authentication & Open Banking

UX Designer

iOS, Android & Web — UK & Nordic apps

Designing the regulated edges of banking — BankID authentication, PSD2 strong customer authentication, and open banking consent flows for Handelsbanken's UK and Nordic apps. The goal is trust without friction: meeting SCA and open banking requirements while keeping sign-in and financially sensitive actions clear and fast for the customer.

  • BankID authentication flows
  • PSD2 / SCA strong customer authentication
  • Open banking consent & UK app integration
  • Sign in & session management
  • Loans & financing verification